AHCA/NCAL National Quality Award Program
A joint program conducted by the American Healthcare Association and National Center for Assisted Living, providers of long-term care are judged on total performance excellence at three progressive steps:
Bronze –Commitment to Quality
Silver –Achievement in Quality
Gold –Excellence in Quality
Award criteria include embracing core values, focus on mission, visionary leadership, resident-centered excellence, management innovation, and superior outcomes, among others. Facilities must achieve an award at each level in order to take the next step in the program.